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Practice area

Quality Assurance and Organisational Excellence

ISO 9001, HACCP, integrated management systems, audits and process improvement that make good performance repeatable.

Quality problems are almost never quality department problems. They are process design problems. We work on the process, then build the documentation around what people actually do.

This practice covers ISO 9001 design and implementation, HACCP and food safety preventive controls, integrated safety, environment and quality management systems, internal and supplier audit programmes, SOP design and document control, management of change, and lead auditor preparation. Where a client runs several standards at once, integrating them removes duplicated procedures, duplicated audits and a great deal of duplicated effort.

Services in this practice

Quality

Integrated Management Systems

One system covering safety, environment and quality, with a single audit programme and a single set of procedures.

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Related work

Next step

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